Celestial Open Heart

Once an order is placed, it will be processed and shipped within 1-2 business days from the order date, which is the length of our processing time. Our processing time is in addition to our delivery times.

Once your order has been shipped, you will be sent a shipping confirmation email to the email address used on the order. There, a link to track your order will be provided.

If it has been longer than 2 business days since you have placed your order, and you still cannot find any shipping confirmation email, try checking all of your email inbox's folders, including your junk folder, as it may have gotten lost there (please mark it as "not junk" if it has). If you have created an account on our website, you can also check the order details directly on our website.

After your order has been processed and shipped, the delivery time depends on the shipping service selected at checkout. Here are the delivery times by shipping service:

• USPS Priority Mail: 2-4 business days after shipment
• USPS Priority Mail Express: 1-3 business days after shipment

These delivery times begin from the date of shipment, and do not include our processing time, which is 1-2 business days.

Total Arrival Time = Processing Time + Delivery Time.

The delivery times listed here are based on the average estimates provided directly by the carrier, and also include any adjustments we have made to reflect an accurate time frame based on our own experience. However, these delivery times are not guaranteed.

Please follow along with the tracking link provided once the item is shipped, as the carrier should eventually provide a more definitive delivery date as the shipment progresses.

We have a 30 day return period, which begins once the tracking indicates that the order has been delivered. We only accept returns for new, unused, and unsized items.

In order to be eligible for a return, the watch needs to have its wrapping and protective coverings unremoved. All other included elements must also be new and unused, with their protective coverings unremoved. All originally included items must be present. We must expressly approve the return of any items beforehand.

More details can be found in our full return policy.

Yes, all watches purchased from Pangino come with a 12 month limited warranty, under which the original customer's Pangino watch is warrantied by Pangino against manufacturing defects in materials and workmanship under normal use for a period of 12 months from the original date of purchase.

Our warranty coverage only extends to the original purchaser of the watch, and all warranty claims must be started by them alone. Our warranty coverage only applies to watches purchased directly from Pangino, and proof of purchase is needed to obtain service under warranty.

For more details, please read our full warranty policy.

Yes, please view our online instruction manual.

Yes, a link removal tool to resize your watch bracelet is included with every order. You can learn how to resize your watch bracelet in our online instruction manual.

Yes, our watches are giftable and make a great present for any occasion. We do not include any physical invoices in our packages, so all watches can be gifted as is. Not sure what to get? Check out our gift guide.

Put simply, quartz movements are powered by batteries, while automatic movements are mechanically powered by the spinning of a rotor and do not require batteries. The rotor spins as you move your wrist, winding up the movement and giving it power.

If an automatic movement watch is worn daily, it does not need to be manually wound. However, if it is not worn for a duration longer than the power reserve (the exact duration depends on the movement), then it will need to be reset and be manually wound.

Quartz movement watches, on the other hand, never need to be wound and will continue ticking until the battery needs to be replaced, usually every couple years (the exact duration depends on a variety of factors).

Another main difference between quartz and automatic movements, is the motion of the second hand. Generally, in quartz movement watches it has a ticking motion, while in automatic movement watches it has more of a sweeping motion.

Neither quartz nor automatic movements are inherently better than the other, as it comes down to personal preference. Quartz movements are more commonly seen due to their widespread availability. However, automatic movements are considered more premium due to being mechanically intricate.

At Pangino, we offer watches with quartz and automatic movements made by reputable manufacturers like Miyota and Seiko. Both types of movements are highly precise and ready for daily wear, and you cannot go wrong with either.